Returns & Exchanges
At Saint and Sofia, we want you to love your new wardrobe essentials, which is why we offer a 28-day return window for all items in their original condition. Our streamlined process ensures that returning or exchanging your pieces is as effortless as wearing them.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Method
Select your preferred return method, whether it is a prepaid drop-off service or a scheduled home collection for your convenience.
- 3.Pack Your Items
Securely place your items in their original packaging, ensuring all tags are attached, and affix the generated return label to the outside.
- 4.Receive Your Refund
Once our studio team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.